An unfailingly polite lady called to ask for help with a Windows installation that had gone terribly wrong.
Customer: "I brought my Windows disks from work to install them on my home computer." Training stresses that we are "not the Software Police," so I let the little act of piracy slide.
Tech Support: "Umm-hmm. What happened?"
Customer: "As I put each disk in it turns out they weren't initialized."
Tech Support: "Do you remember the message exactly, ma'am?"
Customer: (proudly) "I wrote it down.
'This is not a Macintosh disk. Would you like to initialize it?'"
Tech Support: "Er, what happened next?"
Customer: "After they were initialized, all the disks appeared to be blank.
And now I brought them back to work, and I can't read them in the A: drive; the PC wants to format them.
And this is our only set of Windows disks for the whole office.
Did I do something wrong?" 
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An engineer, a manager and a programmer are driving down a steep mountain road.
The brakes fail and the car careens down the road until it hits a tree.
They all get out and discuss how to fix the car.
The manager says, ‘To fix this problem we need to organise a committee and develop a mission statement.’
The engineer says, ‘That would take too long.
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I’ll take apart the brake system, isolate the problem, and correct it.’
The programmer says, ‘No, I think we should push the car back up the road and see if it happens again.’
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